MY PERSONAL EXPERIENCE
WHY IS IT HARD TO BE A CALL CENTER AGENT?
I thought that I will never EVER be a call center agent because of my bachelor’s degree.
Let’s admit it, when you are a fresh graduate, you can be so idealistic after graduation (including myself).
We have this picture in our head that we will be employed in a company that we really want to be part of and that we will be practicing what we learned from college.
You find yourself attending company interviews left and right.
Then, going home hoping that you land the job.
Days and weeks passed but…
Why we chose the name in the first place?
That’s actually a good question. I can say that we relate the term “Scoop” to a story like our travel, adulting, parenting and kalog experiences. Scoop can also be about food experiences, whenever I hear the word “scoop”, I can’t help but think of an ice cream.
While unli, from the word unlimited, is our story that could be about everything.